Primary transaction document. Itemizes vehicle price, fees, taxes, and all deal terms. Customer and dealer signatures required.
REQUIREDCUSTOMER SIGNS
TRADE-IN DISCLOSURE & ACKNOWLEDGMENT
🚗
Customer acknowledges trade-in value, condition, and terms. Discloses EVL's right to competitive bids to maximize customer position.
REQUIREDCUSTOMER SIGNS
"WE OWE" / PROMISE TO PERFORM
✅
Documents any items promised to the customer post-sale — repairs, accessories, second key, etc. Legally binding commitment.
CUSTOMER COPY
AS-IS / NO WARRANTY NOTICE
⚠️
FTC-required notice for used vehicles sold without warranty. Customer acknowledges vehicle purchased in current condition.
REQUIREDFEDERALCUSTOMER SIGNS
ODOMETER DISCLOSURE STATEMENT
🔢
Federal law requires odometer disclosure on every vehicle transfer under 10 years old. Seller certifies actual mileage reading.
REQUIREDFEDERAL LAW
PRIVACY NOTICE (GLBA)
🔏
Gramm-Leach-Bliley Act requires auto dealers collecting financial info to provide written privacy notice. Required at first transaction.
REQUIREDFEDERAL LAW
CREDIT APPLICATION AUTHORIZATION
💳
Customer authorizes EVL and partner dealers to pull credit, submit to lenders, and process financing on their behalf.
CUSTOMER SIGNS
ELECTRONIC SIGNATURE CONSENT
✍️
Customer consents to use of electronic signatures for all EVL documents per the E-SIGN Act and UETA.
FEDERALCUSTOMER SIGNS
PHOTO / MEDIA RELEASE
📸
Customer authorizes EVL to use submitted vehicle photos and information for evaluation, marketing, and dealer distribution purposes.
CUSTOMER SIGNS
ARBITRATION AGREEMENT
⚖️
Binding arbitration agreement for dispute resolution. Waives class action rights. Requires attorney review before deployment.
REVIEW REQUIREDCUSTOMER SIGNS
VEHICLE HOLD / DEPOSIT AGREEMENT
🔒
Documents deposit terms. Local: 48hr hold. Out-of-state: 72hr hold. No CC — check, wire, or ACH only. No delivery without full payment.
REQUIREDCUSTOMER SIGNS
CUSTOMER SERVICE AGREEMENT
🤝
Authorizes EVL to provide advisory services — search, market data, and negotiation guidance. Customer negotiates and completes their own transaction. No agency or power of attorney is granted.
REQUIREDCUSTOMER SIGNS
⚖️ Compliance & Regulatory
7
FTC BUYERS GUIDE (USED CAR RULE)
📋
Federal law requires this form on every used vehicle offered for sale. Must be displayed in vehicle window. As-Is or warranty declaration.
REQUIREDFEDERAL LAW
RED FLAGS RULE — IDENTITY THEFT POLICY
🚨
FTC requires dealers with credit programs to have written ID theft prevention policies. Documents EVL's verification procedures.
REQUIREDFEDERAL LAW
OFAC COMPLIANCE ACKNOWLEDGMENT
🛡️
Documents OFAC sanctions screening procedure. Required before completing any transaction. EVL must screen all customers against SDN list.
REQUIREDFEDERAL LAW
ADVERSE ACTION NOTICE
❌
Required by ECOA when financing is denied or terms are less favorable. Must be sent within 30 days. Includes reason codes.
REQUIREDFEDERAL LAW
TRUTH IN LENDING DISCLOSURE (REG Z)
💰
Discloses APR, finance charge, amount financed, and total payment. Required before credit extended. Must be clear and conspicuous.
REQUIREDREG Z
TEXAS DEALER DISCLOSURE
⭐
Texas-specific disclosures required by TxDMV. Includes dealer license info, buyer's rights, and complaint contact information.
REQUIREDTEXAS LAW
EQUAL CREDIT OPPORTUNITY NOTICE
🤝
ECOA prohibits credit discrimination. Notice informs applicants of their rights and EVL's non-discrimination policy.
REQUIREDECOA
⚙️ Internal / Operational Documents
7
DEALER-TO-DEALER PURCHASE AGREEMENT
🤝
Documents wholesale vehicle transactions between buying dealer (BD) and independent dealer (ID). Includes VIN, ACV, transport, and payment terms.
INTERNALWHOLESALE
PORTER AUTHORIZATION & ROUTE LOG
🚐
Authorizes DS porter or SP to pick up vehicle from ID lot. Documents route, mileage, pickup/delivery timestamps, and vehicle condition at each point.
INTERNALWHOLESALE
VEHICLE CONDITION REPORT
🔍
Pre and post-transport vehicle inspection. Documents exterior, interior, mechanical, tire condition, and any damage. Photos required.
INTERNAL
INDEPENDENT CONTRACTOR AGREEMENT
📋
Agreement for porters, runners, and referral partners. Classifies relationship, scope of work, payment terms, and liability limitations.
INTERNALREVIEW REQUIRED
COMMISSION & FEE SCHEDULE
💵
Documents EVL's revenue buckets, commission rates, and fee structures for all service tiers. Internal reference — not shared with customers.
CONFIDENTIAL
HOLD HARMLESS AGREEMENT
🛡️
Indemnification agreement protecting EVL from liability related to vehicle transport, condition disputes, and third-party actions.
INTERNALREVIEW REQUIRED
TRANSPORT / LOGISTICS AGREEMENT
🚛
Agreement with transport carriers for long-distance vehicle moves outside the 50-mile hub radius. Defines insurance, liability, and delivery terms.
INTERNALWHOLESALE
⚡ Wholesale / B2B Documents
4
DEALER NETWORK NDA
🔒
Non-disclosure agreement for wholesale dealer partners. Protects EVL pricing, processes, customer data, and proprietary platform information.
WHOLESALEREQUIRED
DEALER NETWORK TERMS & CONDITIONS
📋
Master agreement governing all wholesale dealer relationships. Defines rules of engagement, bid process, payment terms, and termination conditions.
WHOLESALEREQUIRED
EVL DEALER PROPOSAL / ONBOARDING PACK
📦
Complete onboarding package sent to prospective dealer partners. Covers EVL value proposition, hub system, porter logistics, and revenue structure.
WHOLESALE
DEALER PERFORMANCE SCORECARD
📊
Quarterly scorecard tracking dealer response time, bid acceptance rate, payment speed, and relationship quality. Internal use only.
WHOLESALEINTERNAL
📘 Policies & Procedures / SOPs
4
TRADE-IN EVALUATION SOP
📘
Step-by-step procedure for processing customer trade-in evaluations. From VIN decode through certified appraisal to dealer bid submission.
SOP
VEHICLE ACQUISITION SOP
📘
Standard procedure from customer vehicle request through location, vetting, deposit, and delivery. Includes express timeline benchmarks.
SOP
50-MILE HUB PORTER DISPATCH SOP
🚐
Procedure for assigning, dispatching, and confirming porter pickups within the 50-mile hub radius. DS porter and newbie SP guidelines.
SOPWHOLESALE
CUSTOMER COMMUNICATION STANDARDS
📱
EVL's express communication standards — response times, approved language, notification triggers, and the "no negative connotations" policy.
P&P
🔏 Legal / Business Protection
4
LIMITATION OF LIABILITY NOTICE
⚖️
Limits EVL's liability for vehicle condition, transaction outcomes, and third-party actions. Part of standard service agreement.
REVIEW REQUIRED
DISPUTE RESOLUTION POLICY
🤝
Outlines EVL's process for handling customer and dealer disputes. Escalation path, timelines, and resolution standards.
P&P
DATA SECURITY & PRIVACY POLICY
🔐
Documents how EVL collects, stores, protects, and uses customer data. Satisfies GLBA safeguards requirements.
REQUIREDGLBA
NO DELIVERY WITHOUT FULL PAYMENT POLICY
💰
Policy requiring cleared funds before vehicle release. Wire confirmation 4hrs before delivery. No CC accepted. Out-of-state wire requirements.
REQUIREDP&P
⚖️ EVL Legal Clarity — SaaS/Non-Dealer Framework
CRITICAL
⚠️ ATTORNEY REVIEW REQUIRED BEFORE LEASING SERVICES LAUNCH
EVL must stay clearly on the advisory/consulting side of the legal line at all times. The documents in this section define and protect EVL's non-dealer status. Have a Texas automotive attorney review all customer-facing leasing language before launch.
⚠️ ATTORNEY REVIEW CHECKLIST — 30 OPEN QUESTIONS
🔴
PRINT THIS AND BRING TO YOUR ATTORNEY. 30 specific legal questions covering business structure, leasing, fee language, wholesale operations, compliance, and document review. Estimated cost: $500-$1,000 one-time review.
🔴 DO BEFORE LEASING LAUNCHPRIORITY ACTION
EVL LEGAL FRAMEWORK — NON-DEALER ADVISORY MODEL
⚖️
Master legal framework document defining EVL as a SaaS/consulting company. Distinguishes advisory services from dealer activities. References Texas Transportation Code Chapter 503 and Occupations Code Chapter 2301.
ATTORNEY REVIEWINTERNAL
EVL CAN / CANNOT DO — QUICK REFERENCE
📋
One-page quick reference for all EVL staff. Clear list of permitted advisory activities vs prohibited dealer activities. Post this in your workspace and review before any customer interaction.
INTERNAL
LEASING ADVISORY SCOPE OF SERVICES
📋
Defines the exact scope of EVL's leasing advisory services. Distinguishes EVL from a Lease Facilitator (GDN required) and Lessor (GDN required). Must be included in all leasing service agreements.
ATTORNEY REVIEWCUSTOMER SIGNS
CONSULTING FEE AGREEMENT — ADVISORY SERVICES
💰
Customer agreement for EVL advisory/consulting fees. Clearly states fee is for services rendered — not contingent on transaction completion. Protects EVL from reclassification as a dealer or facilitator.
REQUIREDCUSTOMER SIGNS
DEALER REFERRAL MARKETING AGREEMENT
🤝
Agreement between EVL and licensed dealer partners for marketing/referral services. EVL receives a marketing fee for qualified customer introductions — NOT a commission on vehicle sales. Critical legal distinction.
ATTORNEY REVIEWWHOLESALE
WEBSITE LEGAL DISCLAIMER — NON-DEALER
🌐
Approved legal disclaimer language for all EVL web pages. States EVL is not a dealer, lease facilitator, or lessor. Must appear on all pages where vehicle services are described. Currently live on all pages.